We have a general rule here at Laboratory Supply Network. It's something that we try to ingrain in the company culture and keep in mind whenever we make a decision that affects our customers, our employees, or the suppliers that we work with. It's a pretty simple rule (and pardon my language, but it's how we express it):
"Don't be shitty."
In no small part because of that rule, we try to be very transparent. Therefore, if we mark up a price we're going to tell you that we did. We're not going to try to hide it and pretend that it's the list price when it isn't. We'll be dead honest with you and tell you exactly how much we're marking it up as well.
That begs the question: Why are we marking up prices from the recommended list price?
It's a relatively simple combination of three things:
We're very strongly committed to offering the widest and best selection of equipment for your lab, so if we don't have a great profit margin and can't sell something at list price that doesn't mean we're not going to offer it to you. We're just going to mark it up - and tell you that we did.
Even though we're marking up some products, however, we strongly believe that you're still getting a great value on marked up products because you're saving a ton of money on shipping.
So that's that. If you ever have any questions about any of Laboratory Supply Network's policies, you're welcome to contact us and ask. Don't be a stranger!